Electrotherm (India) Limited
Electrotherm (India) Limited
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Customer Feedback

   
  We are delighted to have you enrolled on our customer list. But our delight is ephemeral till our product by virtue of its quality and performance, and services offered by our technical team, bring utmost satisfaction to you.

As there is always scope for improvement, we would like to get your opinion on various parameters, to help us improve in our pursuit of excellence.

I, therefore request you to kindly lend a hand in our endeavor by sparing your precious little time to give us your valuable feedback and suggestions through this form.

Please don’t hesitate to inform us of any observation that you think could be relevant. We assure you that we would strive to come up to your expectations.
   
 
    * Required Fields
Company Name * :
Contact Person * :
Nature of Business * :
Address :
Phone * :
Fax :
Email * :
Equipment Rating * :
Type of Equipment * :
End Product * :
How do you rate the overall performance of the equipment?
Excellent Good Average Poor
How do you evalute Power consumption?
Excellent Good Average Poor
How is occurrence of breakdowns in the equipment?
Nil Very Less Acceptable More
Are you satisfied with the services provided by Electrotherm?
High Acceptable Marginal Not at all
Are our engineers competent enough in providing services?
Highly Competent Acceptable Medicore Not at all
Are you satisfied with the quality of Spares?
High Acceptable Marginal Not at all
Are you satisfied by timely delivery of spares?
High Acceptable Marginal Not at all
Do our engineers reach at your site in time?
High Acceptable Marginal Not at all
How was your experience on the equipment despatched to you?
Excellent Good Average Poor
Based on your overall experience with us, would you recommend our furnace to a friend or relative?
Yes No        
     
Name any Engineer which you feel most competent / efficient :
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